I made 417 calls before reaching a real person - The safety net failed me - CNNMoney

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The safety net failed me

Unemployment checks to 80,000 Californians have been delayed after the state switched over to a new computer system. These people are still waiting on their checks.

I made 417 calls before reaching a real person

gallery delayed unemployment checks
Christina Katcher sent us this photo from her phone, showing she called EDD 150 times Tuesday.
  • Name: Christina Katcher, 46
  • Place: San Marcos, Calif.

I worked for Raytheon as a remote pilot training air traffic controllers in a lab. When the federal government started cutting back, I lost my job after five years with the company.

Everyone always says 'what a cool job,' but here I am, 46 years old with no skills that are useful really to anybody else.

I've been receiving unemployment benefits since June 2012, and then I suddenly stopped getting them.

My husband works, so thankfully, we're able to make it -- but he can't pay for everything. My cell phone may have to go soon.

Two weeks ago, he came home early and we both sat there trying to get through on the phone to these people. I made 417 calls that day before I got through to a real person.

Usually the unemployment check comes in Monday night between 6 and 9 p.m. This week, I didn't get paid again, and that's when I started calling.

Yesterday, I called California EDD another 150 times.

  @AnnalynKurtz - Last updated September 25 2013 04:21 PM ET

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